Terms and Conditions
Last updated: January 14, 2025
These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and HyperUGC ("HyperUGC," "we," "us," or "our") regarding your use of our artificial intelligence content generation services (the "Services").
1. Acceptance of Terms
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Services.
2. Service Description
HyperUGC provides an artificial intelligence-powered platform for generating user-generated content ("Content"). The Services are provided "as is" and "as available" without warranties of any kind, either express or implied.
3. User Accounts
3.1. You must be at least 18 years old to use the Services.
3.2. You are responsible for maintaining the confidentiality of your account credentials.
3.3. You are solely responsible for all activities that occur under your account.
4. Subscription and Payment Terms
4.1. Subscriptions are billed on a recurring basis until canceled.
4.2. ALL PAYMENTS ARE NON-REFUNDABLE.
4.3. You may cancel your subscription at any time through your account dashboard.
4.4. Cancellation will take effect at the end of your current billing period.
4.5. We reserve the right to change our pricing with 30 days notice.
5. Content Generation and Ownership
5.1. You retain ownership of all Content generated through our Services.
5.2. You are solely responsible for all Content generated using your account.
5.3. You warrant that your use of the Services and any generated Content will not:
- Violate any applicable laws or regulations
- Infringe upon any third-party rights
- Contain harmful, offensive, or inappropriate material
- Be used for any illegal or unauthorized purpose
5.4. You grant us a limited licence solely to store, schedule, and transmit your content to TikTok via its Content Posting API.
6. Prohibited Activities
You agree not to:
6.1. Use automated scripts or bots to access the Services
6.2. Attempt to reverse engineer the Services
6.3. Share or resell your account access
6.4. Generate Content that violates our content policies
6.5. Use the Services to create spam or malicious content
6.6. Attempt to circumvent any usage limitations or security measures
6.7. Fail to comply with TikTok Community Guidelines or attempt to remove watermarks / bypass TikTok rate limits
7. Intellectual Property
7.1. The Services, including all software, algorithms, and interfaces, are protected by copyright and other intellectual property laws.
7.2. You may not copy, modify, distribute, sell, or lease any part of our Services.
7.3. HyperUGC retains all rights to the underlying AI technology and systems.
8. Limitation of Liability
8.1. IN NO EVENT SHALL HYPERUGC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
8.2. OUR TOTAL LIABILITY FOR ANY CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICES IN THE PAST THREE MONTHS.
9. Indemnification
You agree to indemnify and hold harmless HyperUGC, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from:
9.1. Your use of the Services
9.2. Your Content
9.3. Your violation of these Terms
9.4. Your violation of any third-party rights
10. Service Availability and Modifications
10.1. We do not guarantee uninterrupted access to the Services.
10.2. We may modify, suspend, or discontinue any aspect of the Services at any time.
10.3. We are not liable for any service interruptions or data loss.
11. Privacy and Data Security
11.1. Your use of the Services is subject to our Privacy Policy.
11.2. We implement reasonable security measures but cannot guarantee absolute security.
12. Term and Termination
12.1. We may terminate or suspend your access immediately for any violation of these Terms.
12.2. Upon termination:
- Your access rights cease immediately
- No refunds will be provided
- All outstanding payments become due immediately
- If your TikTok account is disconnected or suspended, scheduled posts will fail until you reconnect.
13. Governing Law and Jurisdiction
13.1. These Terms are governed by the laws of the State of Delaware, United States.
13.2. Any disputes shall be resolved exclusively in the courts of Delaware.
13.3. You agree to submit to the personal jurisdiction of such courts.
14. Changes to Terms
14.1. We reserve the right to modify these Terms at any time.
14.2. Changes will be effective upon posting to our website.
14.3. Your continued use of the Services constitutes acceptance of any changes.
15. Contact Information
For questions about these Terms, please contact us at:
Email: support@hyper-ugc.com
Website: hyper-ugc.com
16. Compliance & Production Checklist
HyperUGC integrates with various third-party APIs. The following compliance item applies to all users and our operation of the platform:
- YouTube API Services Terms of Service link in the site footer – mandatory for all applications that access or use YouTube APIs (Google Developer Policy Section III.D.9). See the footer below for the active link.
- TikTok Integration Notice – OAuth login, video upload, and analytics retrieval use TikTok APIs; your use of TikTok is governed by TikTok's Terms and Privacy Policy.
17. TikTok Scheduling & Analytics Disclaimer
TikTok does not accept a publish_time
parameter. Scheduling occurs on our servers; actual publish time may vary due to API limits, network latency, or TikTok outages.
Analytics are returned "as-is" from TikTok's Display API and may differ from numbers shown in the TikTok app.
18. API-specific Terms
YouTube API Services
- By using HyperUGC you also agree to be bound by the YouTube Terms of Service and the YouTube API Services Terms of Service.
- You maintain full control over your content (title, description, privacy setting) and can revoke HyperUGC's access at any time through Google's security settings.
Instagram/Facebook
- By using HyperUGC's Instagram features, you agree to be bound by Instagram's Terms of Use, Community Guidelines, and Meta Platform Terms.
- Reels are published via Meta Graph API; delays outside HyperUGC's control may occur.
TikTok
- By using HyperUGC's TikTok features, you agree to be bound by TikTok Terms of Service and TikTok Developer Terms.
- TikTok logos & trademarks belong to TikTok and must not be removed from any asset.
- Rate limits and analytics accuracy are subject to TikTok's API availability.
By using HyperUGC's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.