Privacy Policy
Last updated: January 14, 2025
This privacy notice for HyperUGC ("we", "us", and/or "our") describes how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at https://hyper-ugc.com, use our AI-powered content generation platform, or engage with us in other related ways.
1. Information Collection and Use
We collect information that you voluntarily provide to us when you:
- Create an account
- Generate content using our platform
- Make purchases
- Contact our support team
- Subscribe to our communications
2. AI Content Generation and Data Processing
When you use our AI content generation features:
- We process your inputs to generate content
- We maintain logs of generation requests for service improvement
- We implement rate limiting and abuse detection systems
- We retain the right to monitor for prohibited uses
3. Security Measures and Abuse Prevention
To protect our Services and users, we:
3.1. Monitor usage patterns for suspicious activity
3.2. Implement rate limiting on API and generation requests
3.3. Use automated systems to detect potential abuse
3.4. Maintain audit logs for security investigations
3.5. Reserve the right to terminate accounts engaging in prohibited activities
4. Data Sharing and Third Parties
We share information only with:
4.1. Service providers necessary for operations
4.2. Payment processors (Stripe) for handling transactions
4.3. Law enforcement when required by law
4.4. Security vendors for abuse prevention
5. User Rights and Control
You have the right to:
- Access your personal data
- Request deletion of your account and data
- Opt-out of marketing communications
- Export your generated content
- Terminate your account at any time
6. Prohibited Uses
The following activities are strictly prohibited:
6.1. Automated bulk operations without explicit permission
6.2. Attempts to reverse engineer our AI systems
6.3. Creation of content that violates our terms of service
6.4. Use of the service for spam or harassment
6.5. Any attempts to circumvent our rate limits or security measures
7. Content Ownership and Rights
- You retain rights to content you generate through our service
- We maintain the right to keep usage logs and generation metadata
- We may analyze aggregate patterns for service improvement
- We do not claim ownership of your generated content
8. Security and Data Protection
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication requirements
- Automated threat detection systems
9. Updates and Changes
We may update this policy to:
- Reflect changes in our practices
- Respond to emerging security threats
- Comply with new regulations
- Improve clarity and transparency
10. Legal Compliance
We comply with applicable data protection laws including:
10.1. GDPR for users in the European Economic Area
10.2. CCPA for California residents
10.3. Other regional privacy regulations as applicable
11. Data Retention
We retain data for:
11.1. Active accounts: Duration of account activity
11.2. Deleted accounts: Up to 30 days after deletion
11.3. Security logs: Up to 90 days
11.4. Aggregate analytics: Indefinitely in anonymized form
12. Security Incident Response
In the event of a security incident:
12.1. We will notify affected users as required by law
12.2. We maintain an incident response plan
12.3. We cooperate with law enforcement when necessary
12.4. We implement recovery procedures to protect user data
12.5. We conduct post-incident analysis to prevent future occurrences
13. International Data Transfers
For users outside the United States:
13.1. Your information may be transferred to and processed in the United States
13.2. We implement appropriate safeguards for international transfers
13.3. We comply with cross-border data transfer regulations
13.4. You consent to these transfers by using our Services
14. Children's Privacy
Regarding users under 18 years of age:
14.1. Our Services are not intended for users under 18
14.2. We do not knowingly collect data from users under 18
14.3. Parents or guardians who believe we have collected data from a minor should contact us immediately
14.4. We will promptly delete any data collected from users under 18
15. Cookie Policy
Our approach to cookies and tracking:
15.1. We use essential cookies to maintain basic functionality
15.2. We do not use tracking cookies or third-party analytics
15.3. You can control cookie settings through your browser
15.4. Blocking cookies may limit some Service functionality
16. Data Processing Details
Specific information about our data processing:
16.1. We process data using secure cloud infrastructure
16.2. Data is encrypted during processing and storage
16.3. We maintain detailed processing logs for security
16.4. We regularly audit our processing procedures
17. Contact Information
For privacy-related inquiries:
Email: support@hyper-ugc.com
Website: hyper-ugc.com
Response Time: Within 48 business hours
By using HyperUGC's Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. We reserve the right to update this policy at any time, and will notify users of significant changes.